Your enquiry or feedback will be referred to a designated unit for handling. All information will be kept confidential. If the enquiry or feedback is made by a third party, unless such third party has a formal relevant authorization given by the policy owner, otherwise, under the Personal Data (Privacy) Ordinance, our unit will reply to the policy owner directly.
Every enquiry or feedback is important to BOC Life. Therefore, our dedicated unit will reply to you as soon as possible in order to strengthen our long-term relationship.